Shipping Policy
At Carla Supplies, we aim to provide reliable and efficient shipping services to customers worldwide. Please review our Shipping Policy to understand costs, delivery times, and handling procedures.
1. Shipping Coverage
- We deliver worldwide to a diverse range of locations.
- Delivery is subject to availability and feasibility in the specified region.
2. Shipping Costs
- Shipping costs are calculated at checkout based on the delivery location.
- Any additional customs duties or import taxes for international orders are the responsibility of the customer.
3. Delivery Timeframes
- Orders are typically delivered within 5 to 7 business days after dispatch.
- Delivery times may vary based on your location, customs clearance, or unforeseen delays.
4. Handling Time
- All orders are processed and dispatched within 1-2 business days of confirmation.
- Orders placed on weekends or public holidays will be processed the next business day.
5. Payment Terms
- We operate on a Cash on Delivery (COD) basis only.
- No other payment methods, such as credit cards, debit cards, or online transfers, are accepted.
6. Tracking Your Order
- Once your order is dispatched, we will provide tracking details to monitor the delivery progress.
7. Failed Delivery Attempts
- If delivery fails due to incorrect address or inability to contact the recipient, our delivery partner will attempt a redelivery.
- If delivery remains unsuccessful after multiple attempts, the order will be returned to us.
8. Contact Us
For questions or concerns regarding shipping, please contact our support team at: [email protected].