Terms and Conditions
Welcome to Carla Supplies. By placing an order with us, you agree to the following terms and conditions. Please read them carefully before proceeding with your purchase.
1. Payment Terms
- We exclusively offer Cash on Delivery (COD) as our payment method.
- No other payment options, such as credit cards, debit cards, or online transfers, are currently available.
- Payment is due in full at the time of delivery.
2. Order Process
- Orders can be placed via our official website or designated channels.
- Ensure that all provided information, including your name, address, and contact details, is accurate for a smooth delivery process.
3. Delivery
- Delivery times may vary based on your location.
- Customers are required to provide a valid address where delivery can be completed.
4. Cancellation Policy
- Orders can be canceled before they are dispatched.
- Once dispatched, cancellations are not allowed.
5. Returns and Refunds
- Returns are accepted only for items that are damaged or defective upon delivery.
- Refunds for eligible returns will be processed as per our return policy, with no deductions for COD payments.
6. Limitation of Liability
- Carla Supplies is not responsible for delays or issues caused by incorrect delivery details provided by the customer.
- We are not liable for any damage or loss after the product is handed over to the customer upon delivery.
7. Privacy
- Your personal information will be used solely for processing and delivering your order. Please refer to our Privacy Policy for details.
8. Changes to Terms
- Carla Supplies reserves the right to update or change these terms and conditions at any time. Customers are encouraged to review these terms periodically.
9. Contact Information
For any questions or concerns regarding these terms, you can contact us at: [email protected].